Commercial door service software for every opening you maintain
Automatic pedestrian doors, rolling steel, dock levelers, gates — keep recurring inspections on schedule, pull the full history on any opening, and slot emergency calls without tearing up the day's routes.
Challenges Commercial Door Service companies face
These are the problems we hear about most from commercial door service service teams.
Inspection cycles across hundreds of openings
Every site carries its own mix of annual, semi-annual, and quarterly inspection cycles. Tracked in spreadsheets, due dates slip — and a missed inspection puts the contract and the building owner's compliance at risk.
No history on the opening in front of you
A tech arrives at dock door 14 with no record of past repairs, spring replacements, or operator swaps. Every visit starts from zero, and diagnosis takes far longer than it should.
Emergency calls wreck the schedule
A door stuck open at a distribution center can't wait until Thursday. Fitting the call into full routes means whiteboard shuffling and phone tag while the customer's dock sits exposed.
How Forz helps
Purpose-built features that solve real commercial door service operations challenges.
Asset History on Every Opening
Register each door, operator, gate, and dock leveler as a device with its own barcode, location description, and custom fields. Every inspection result and photo stays attached to that exact opening.
Recurring Inspections That Don't Slip
Choose from 14 inspection frequencies — daily up to every 7 years — per device type. Due dates set automatically when a device is created, and Forz calculates the next one from each completed result.
Emergency Calls Without the Scramble
Schedule Suggestions scores every active technician and open slot across up to 14 days and returns up to 5 ranked options — weighted by urgency, proximity, gap fit, workload, and familiarity.
Maintenance Contracts on Autopilot
Recurring jobs generate work orders on the schedule you set — monthly, quarterly, every 6 months, or annually — and recurring invoices bill each cycle automatically, drafted up to 5 days early for review.
See how Forz compares
Frequently asked questions
Common questions about using Forz for commercial door service operations.
AAADM — the American Association of Automatic Door Manufacturers — recommends daily safety checks by the door owner, and annual inspections by AAADM-certified inspectors are the typical compliance expectation for automatic pedestrian doors under ANSI/BHMA A156.10; verify the exact requirements for each opening with your AHJ. In Forz, you register each automatic door as a device with an annual inspection frequency — the due date is set automatically and recalculated after every completed inspection. Technicians record Pass, Fail, or Bypass results with photos in the field, customers download inspection PDFs from the customer portal, and technician certificates let dispatchers confirm a certified inspector is assigned before the visit.
Yes. Each opening at a customer site is registered as its own device under a system, with a barcode unique within that system, a location description, and custom fields for details like operator model or install date. A single device can carry multiple inspection types, each with its own due date — a monthly visual check and an annual full inspection on the same door, for example. Device templates speed up setup when you onboard a building with dozens of identical openings, so techs always pull up the right record instead of starting from zero.
Schedule Suggestions scores every active technician and open slot across up to 14 days and returns up to 5 ranked suggestions, weighted by urgency, proximity, gap fit, workload, and familiarity with the customer — so a down door gets a qualified tech without guesswork. From there, Smart Dispatch re-optimizes the day's routes around travel distance, job time windows, technician skills, and route capacity. Your tech works the call from the iOS or Android app with offline access, and two-way SMS through the Twilio integration keeps the customer updated from the same conversation thread.
Ready to see Forz for Commercial Door Service?
Get a personalized demo showing exactly how Forz handles commercial door service workflows.