ServiceTitan does not publish its prices. As of September 2026, its pricing page lists three packages (Starter, Essentials, and The Works), says pricing is per technician, and puts a “Request Pricing” button where the number would be. Its Terms of Use treat order-form pricing as confidential. Every per-technician price you see online for ServiceTitan comes from third parties, and none of it can be checked against a vendor price list.
Read those estimates as a starting range for a negotiation. Below is what ServiceTitan does publish, what third parties report, the contract terms in its own filings, and the questions to ask before you sign.
ServiceTitan Pricing at a Glance
| Cost item | What ServiceTitan publishes | What third parties report (unverified) |
|---|---|---|
| Starter | Features only, no price | ~$245–$300 per technician/month |
| Essentials | Features only, no price | ~$300–$400 per technician/month |
| The Works | Features only, no price | ~$400–$500 per technician/month |
| Implementation and onboarding | ”Generally invoiced separately” at contract start (10-K) | ~$5,000–$50,000+ one-time |
| Pro add-ons | Product list, no prices | ~$200 to $2,000+ per month per product |
| Payment processing | Rates “vary” by method, transaction, and agreement | ~2.5–3.5% typical |
| Text messaging | ~$5 per 1,000 texts plus a $10/month registry fee (help center) | n/a |
| Contract length | Set by your order form; typically 12–36 months for new customers (10-K) | 12-month minimum commonly reported |
| Free trial | None; free demo and interactive demo | None |
The per-technician ranges come from Projul (a competitor, February 2026), Tooled Up Pro (May 2026) and FieldCompare (July 2026), which both earn affiliate commissions, and SoftwareForTrades (August 2026). These sites appear to recycle the same figures, so their agreement is not independent confirmation.
What Each Package Includes
The pricing page shows one feature list on every package card and greys out what a package doesn’t include:
- Starter: Dispatching, Scheduling, Call Booking, Invoicing, and Pricebook.
- Essentials: Starter plus Mobile Estimates and Payroll Management.
- The Works: Essentials plus Advanced Reporting, Commission Tracking, Customizable Memberships, and Configurable Payroll.
If you need Customizable Memberships or Commission Tracking, the pricing page shows them in The Works only, so the entry package may not be your real floor. ServiceTitan’s help center also says custom API integrations (Customer-Built Apps) require The Works or Enterprise Plus, a package that isn’t on the public pricing page. The vendor doesn’t say which package includes the customer portal, QuickBooks integration, or service agreements, so ask.
How Per-Technician Billing Works
ServiceTitan bills per “managed technician.” Its help center says that generally includes subcontractors working as service or install techs, and may exclude helpers, apprentices, and parts runners. Per the Terms of Use, some office user types “may be included in subscription packages in specified quantities at no additional charge.” Anything beyond that is priced on your order form.
The minimum is contractual. Your order form sets a Minimum Subscription Level, and you pay for that level even if you use fewer seats. The help center’s example of being billed for three managed technicians applies to customers who signed up at that level. It is not a published universal minimum. Where no minimum is set, the Terms of Use require at least one active Field User subscription and let ServiceTitan raise your pricing if that count decreases over time. Adding techs mid-term costs the per-unit rate in your contract, prorated for partial months.
For a rough sense of scale: 10 technicians on Essentials at the estimated $300–$400 each would be $3,000–$4,000 a month, or $36,000–$48,000 a year, before onboarding, add-ons, or processing fees. That math rests on unverified estimates, so use it as a sanity check against your quote.
Implementation, Onboarding, and Training Fees
ServiceTitan’s FY2026 10-K says its professional services revenue comes “principally” from onboarding and training, and those fees are “generally invoiced separately” when the contract starts. The amount isn’t published.
Third-party estimates run from about $5,000 to $50,000+ one-time (FieldCompare, Tooled Up Pro, QuoteIQ, Projul). Projul and Tooled Up Pro break it down by size: roughly $5,000–$15,000 for small shops, $15,000–$30,000 for mid-size, and $30,000–$50,000+ for large operations. SoftwareForTrades reports extra training cohorts at $2,000–$5,000 each, and Projul reports go-live timelines of 2 to 12 months.
Pro Add-Ons and Usage Fees
The Pro suite sits on top of the core packages. As of September 2026 it lists Marketing Pro, Contact Center Pro, Scheduling Pro, Dispatch Pro, Fleet Pro, Field Pro (formerly Sales Pro), and Pricebook Pro, plus AI Virtual Agents. No prices are published, and Pro subscriptions continue until you cancel them.
Third-party estimates put Marketing Pro at $500–$1,500/month (Tooled Up Pro) or about $2,000+/month (Projul), billed in arrears based on contacts and mail pieces per the Terms of Use. Tooled Up Pro puts Pricebook Pro at $200–$500/month. QuoteIQ estimates Pro modules raise the monthly bill 30–50%, and Tooled Up Pro says 40–60%.
Basic route optimization is part of core dispatch. ServiceTitan’s dispatch page lists schedule optimization and technician route optimization among its core dispatch features, though it doesn’t say which package includes them. Dispatch Pro is the add-on for more advanced dispatching, including machine-learning-based technician assignment.
Budget separately for ServiceTitan Payments processing (SoftwareForTrades reports 2.5–3.5% as typical, while the vendor says only that rates vary), texting surcharges, and possible surcharges if you pay your ServiceTitan bill by card.
Contract Terms, From ServiceTitan’s Own Documents
The FY2026 10-K (fiscal year ended January 31, 2026) says new customers “primarily” sign annual or multi-year agreements “typically ranging from 12 to 36 months,” while certain Pro product and legacy customers are month-to-month. “In nearly all cases” contracts renew automatically unless cancelled in advance. Contracts are described as noncancelable. Annual and multi-year contracts “provide for a minimum subscription fee for the contract term,” and in most cases customers can add seats monthly at the contract’s per-unit rate. Customers are “generally” billed monthly in advance, whatever the term, though some products are billed in arrears.
The Terms of Use (updated September 16, 2026) add:
- The early termination fee equals “all the remaining payments.” You can exit early only if ServiceTitan fails to cure a material breach within 30 days, or in the event of insolvency.
- Fees are non-refundable, and unless your order form says otherwise, ServiceTitan can change them on 30 days’ notice.
- After termination, ServiceTitan has no obligation to keep your data beyond 60 days. Export comes as a SQL Server backup (.BAK) file, and “service fees may apply.”
One reviewer on Software Advice reported being quoted about $22,000 to exit. That’s a single account, but it shows how much “all the remaining payments” can add up to.
How to Get a Real ServiceTitan Quote
Quotes start with a demo request, and the form asks how many technicians you have and whether you have a full-time office employee. Get every answer below on the order form:
- The per-technician rate for each package, and which package covers all your must-haves.
- Your Minimum Subscription Level, and what happens to your rate if headcount drops.
- Who counts as a managed technician: subcontractors, apprentices, helpers, installers.
- How many office users are included, and the cost of each extra one.
- The one-time implementation fee, what it covers, and what extra training costs.
- Which Pro add-ons the quote assumes, and how each is billed.
- Contract length, auto-renewal term, and cancellation notice window.
- Any cap on price increases at renewal.
- Payment processing rates, in writing.
- Data export format and cost on exit.
- Your all-in cost for year one and year two.
Who ServiceTitan Fits
ServiceTitan is a deep platform, and for the right company that depth justifies the price. The strongest fit is a larger residential HVAC, plumbing, or electrical shop with dedicated office staff who will use call booking, a flat-rate pricebook, memberships, payroll and commission tracking, marketing attribution, and the Pro tools for contact centers and fleets. FieldCompare and Tooled Up Pro both describe it as best suited to shops with around 20 or more technicians. On Software Advice (as of September 2026) it rates 4.3/5 across 341 reviews, with value for money the lowest of its headline sub-ratings at 3.82.
For a 50-truck residential operation, the add-ons that inflate the bill are often tools it would buy anyway. A 6-tech shop is likely paying for capacity it won’t use, on a contract that typically runs 12 to 36 months. For that size, see ServiceTitan vs Jobber.
How Forz Prices Differently
Forz publishes its price: $50 per user per month on annual plans, or $60 month-to-month, with a 10-user minimum. Every core module is included: scheduling and dispatch, route optimization, iOS and Android apps with offline access, estimates and invoicing, QuickBooks Online two-way sync, and inspections with barcode-tracked devices on frequencies from daily to every 7 years. Optional extras such as usage-based AI, telephony and messaging, payment processing, and premium add-ons are priced separately, and you see them before you turn them on.
Standard data migration (one standard import) and guided onboarding are included, the core rate is guaranteed for 3 years, and month-to-month billing means no annual lock-in. Teams with fewer than 10 users at enrollment can join the Small Business Program: $250/month in year one and $375/month in year two, against the $500/month floor.
A fair caveat: Forz prices per user, while ServiceTitan bills per technician and includes some office users. If your three office staff each need a login, a 10-tech shop is 13 Forz users, or $650/month on annual billing. Neither company offers a free trial, and both start with a demo.
See Forz vs ServiceTitan and our ServiceTitan alternative page for the feature breakdown, or book a demo and bring your ServiceTitan quote to compare line by line.
Frequently Asked Questions
How much does ServiceTitan cost per month?
ServiceTitan does not publish prices, and every package shows “Request Pricing” as of September 2026. Third-party estimates put it at roughly $245–$300 per technician per month for Starter, $300–$400 for Essentials, and $400–$500 for The Works, but those figures are unverified, and onboarding fees, Pro add-ons, and payment processing are billed on top.
Does ServiceTitan charge an implementation fee?
Yes. ServiceTitan’s FY2026 10-K says onboarding and training fees are generally invoiced separately when the contract starts, though the amount isn’t published. Third-party estimates range from about $5,000 for small shops to $50,000 or more for large operations.
Is there a minimum number of technicians for ServiceTitan?
There is no published universal minimum. Your order form sets a Minimum Subscription Level, and you pay for that level even if you use fewer seats. Without one, the Terms of Use require at least one active Field User subscription.
Can I cancel a ServiceTitan contract early?
On an annual or multi-year order form, generally not without paying for the rest of the term: the Terms of Use set the early termination fee at all remaining payments and allow early exit only for an uncured material breach by ServiceTitan or insolvency. Month-to-month subscriptions under the Terms of Use alone stop renewing with 30 days’ written notice.
Does ServiceTitan offer a free trial?
No. ServiceTitan offers no free trial or free version. It offers a free demo and an interactive demo, and pricing comes from a sales conversation after that.