This post is for US and Canadian elevator contractors running maintenance contracts on commercial buildings. Jobber facts come from Jobber’s own website, help center and app marketplace as of October 6, 2026, plus our Jobber pricing guide for plan limits. We build Forz, so the last section says where Forz fits and where it doesn’t.
The short answer
Jobber is a reasonable fit if most of these are true:
- Your work is mostly one-off repairs and service calls, with few maintenance contracts.
- Most buildings you service have a single unit, so “the building” and “the elevator” are close to the same record.
- Someone already tracks test and inspection due dates somewhere else, and you’re fine keeping it that way.
- Your team fits within Jobber’s published plans (more on users below).
It starts to strain when these are true:
- One building has several cars, on different contracts, and you need each car’s history on its own.
- Each unit carries its own test categories and jurisdiction inspections, each on its own clock.
- An inspector or property manager asks what happened on one specific unit, and the answer has to come from the system, not a binder.
- Inspection citations come with correction deadlines you need to track per unit.
What Jobber handles well for an elevator shop
Jobber’s elevator page and plan pages describe a solid front-office and field toolkit. Some of it depends on the plan: per Jobber’s pricing page, routing, GPS tracking, checklists, automated quote follow-ups and the QuickBooks Online sync start on Connect, and optional line items, markups and job costing start on Grow.
- Quoting. Optional line items let you offer add-ons “like preventative maintenance or elevator inspections,” customers can approve online, Jobber sends automatic quote follow-ups, and markups show the estimated margin on a quote.
- Scheduling and dispatch. A drag-and-drop calendar, route optimization, and assigning an emergency repair “to the closest technician based on their GPS location.” Jobber’s scheduling page also covers recurring jobs.
- Field documentation. You can “create custom elevator inspection and maintenance checklists” and “attach lift information, maintenance contracts, and elevator inspection photos to a client’s file or to a job.”
- Working without signal. Jobber’s help center says that when the app is offline, techs “can still complete key tasks like starting and stopping timers, filling out job forms, and adding notes or attachments,” which sync later. Machine rooms without coverage aren’t the dividing line here.
- Customer self-service. The client hub gives property managers “24/7 access to an online portal where they can request maintenance or repairs, sign off on quotes, confirm upcoming services, and make payments easily.”
- Billing. Batch invoicing, online card and ACH payments, and a QuickBooks Online integration.
- Job costing. Jobber’s pricing page lists job costing from the Grow plan up.
If your business is mostly quote, schedule, fix and invoice, that covers a lot. The breaks for elevator work are in how the records are structured.
Where Jobber breaks for elevator work
1. The record is the address, not the elevator
Jobber’s help center puts it plainly: “clients own properties and properties are the locations where work is performed.” A property’s page gives “an overview of all the upcoming and past work at that property address,” and you can add property-level custom fields.
That model fits a house. An elevator contractor services units, not addresses. One building can have several cars on different agreements, and an inspector can ask about any one of them years after the work. Neither that article nor Jobber’s elevator page describes a separate record for each unit with its own history, so car numbers end up in custom fields, checklist answers or job notes.
To be fair, Jobber’s App Marketplace lists AssetMinder, a third-party app from an outside developer, not Jobber (as of October 6, 2026). Its listing says it gives customers “a branded portal showing the full service history of every asset you maintain,” “organized by equipment type, not by job date,” using an asset-ID custom field in your Jobber account, and that it alerts you “before services fall due.” The listing doesn’t show a price. If that closes the gap for you, add its cost and setup to your comparison.
Demo test: “Show me every callback, test and repair on car 3 at this building for the last three years, without searching notes.”
2. Maintenance Control Program records
ASME A17.1/CSA B44 requires a Maintenance Control Program (MCP) for each unit, with records of the maintenance performed, callbacks, and corrective action available at the site. The MCP is generally the building owner’s responsibility. In practice the contractor produces most of the records, and it’s often the contractor’s records the inspector reviews. What applies to a given building depends on the code edition your authority having jurisdiction (AHJ) enforces.
Jobber’s elevator page doesn’t mention Maintenance Control Program records. A completed checklist is a real record, but it belongs to one job at one property, so someone has to assemble each car’s record by hand. Our free elevator maintenance checklist shows the per-unit fields those records usually need.
Demo test: “Print the maintenance record for one unit, covering the last year, the way an inspector would want to see it.”
3. Test categories on separate clocks
Each unit carries periodic tests, usually Category 1 and Category 5 (which tests apply depends on the equipment type), plus your jurisdiction’s own inspections. Each runs on its own schedule, and whether the AHJ witnesses a test varies by jurisdiction. Our guide to ASME A17.1 Category 1 vs Category 5 testing covers what each category involves and how often it comes up. Our Category 1 test checklist covers the test day itself.
Recurring jobs can repeat a visit on a fixed frequency. What Jobber’s own feature and help pages don’t describe is a due date per unit for each test type, recalculated when a result is recorded and flagged when it goes overdue. The third-party AssetMinder listing mentions service intervals and alerts before services fall due, so ask whether it can track separate test types on one unit. Without that, the test calendar tends to live in a spreadsheet beside the FSM.
Demo test: “Show me which units in this building have a test coming due in the next 90 days, and which are already overdue.”
4. AHJ inspections and citations
When an inspector writes up a unit, the jurisdiction sets the correction deadline, and you’ll usually need proof the work was done (what counts as proof varies by jurisdiction): the citation tied to the unit, a corrective job, and the completion record. Jobber’s elevator page mentions inspections in general terms (inspection checklists, inspection photos, and inspections as an optional add-on on a quote) but doesn’t mention AHJ inspection results, citations or correction deadlines. The corrective work can be a normal job, but the citation and its deadline need a home, often a custom field or a separate tracker.
Demo test: “Log a citation against car 2, create the corrective job, and show me where its deadline appears.”
5. Team size and users
Jobber defines a user as “anyone who accesses your account at the office or in the field to view or manage the team’s schedule,” and its published plans go up to 15 included users. Choose “16 or more” on Jobber’s pricing page and it shows Contact Sales instead of a plan price, although each plan card also lists a per-user price for extra users (Jobber pricing guide). A dispatcher, a service manager, one billing clerk and a dozen mechanics already make 15.
Jobber vs elevator requirements: comparison table
The middle column reflects Jobber’s public website and help center as checked on October 6, 2026. “Not described” means we didn’t find it on those pages, not that it can’t be done. Ask in a demo.
| Requirement | What Jobber’s public pages describe | What to ask in a demo | Forz (from forz.io) |
|---|---|---|---|
| Quotes with options, online approval | Optional line items, online approval, quote follow-ups | Estimates with online accept or decline; an accepted estimate converts to a job with its line items | |
| Scheduling and emergency dispatch | Drag-and-drop calendar, routing, closest tech by GPS | Schedule Suggestions ranks available techs across up to 14 days | |
| Recurring maintenance visits | Recurring jobs; service agreements and scheduled maintenance | Can one agreement drive visits for several units? | Recurring jobs generate each maintenance visit; recurring invoices draft up to 5 days ahead |
| A record per elevator | Property-level history and custom fields; a third-party marketplace app adds per-asset history | Show one car’s full history | Each elevator is a device record with barcode, type, location and custom fields |
| Test due dates per unit | Not described on Jobber’s own pages; the third-party AssetMinder listing mentions service-due alerts | Where do next-due dates live, per unit and per test? | Several inspection types per unit, each with its own frequency; next due date calculated; overdue units flagged |
| Maintenance Control Program (MCP) records | Checklists on jobs; Maintenance Control Program not described | Print one unit’s maintenance record | Results, photos and dates logged against the unit; customers download PDFs from the portal |
| AHJ inspections and citations | Not described (the elevator page mentions inspections generally) | Where do citations and deadlines live? | AHJ inspection as its own type on the unit; deficiencies become repair jobs at the same site |
| Offline use in machine rooms | Job forms, notes, attachments and timers work offline; location timers and reports need a connection | Which screens work offline? | iOS and Android apps work offline and sync automatically |
| Job costing | From the Grow plan up | On our roadmap (in progress) | |
| Published pricing | Yes, for plans up to 15 users | Price for your headcount | $50/user/month annual or $60 month-to-month, 10-user minimum |
Where Forz fits (and where it doesn’t)
Forz is field service management software for elevator contractors and other commercial trades. On our live pages: each elevator is a device record under the customer’s site. A unit can carry as many inspection types as it needs, each with its own frequency, and Forz calculates the next due date when a result is recorded. Maintenance contracts generate recurring jobs and recurring invoices, and the mobile apps work offline in machine rooms and pits. See inspections and asset tracking for the feature detail.
Forz fits commercial elevator contractors with 10 or more users who want unit records, test due dates, maintenance records, contracts and invoicing in one system, at a published price: $50 per user per month billed annually or $60 month-to-month, with a 10-user minimum and every core module included (pricing).
Forz is not the right fit if:
- You have fewer than 10 users and don’t want to pay for the 10-user minimum.
- Your work is mostly one-off repairs with few contracts or tests. Jobber’s simpler setup may serve you fine.
- You need live job costing today. Jobber lists it from Grow up. Ours is on the roadmap and in progress.
- You’re an enterprise shop already standardized on another elevator platform. Our best elevator service software roundup covers that trade-off.
Switching includes a free standard import of customers, contacts, sites and active jobs, with guided onboarding; unit histories and contract archives are scoped and quoted upfront. For the broader comparison, see Forz vs Jobber.
If the real problem is size, not elevators
If you’re outgrowing Jobber in general, beyond elevator records, see our guide to field service software for 10–50-tech contractors and our Jobber vs ServiceTitan comparison. Still deciding between residential-first tools? Our Jobber vs Housecall Pro comparison covers when neither fits commercial work. For repair and labor rates, see elevator price book software.
FAQ
Does Jobber have elevator service software?
Yes. Jobber has an elevator services page covering quoting, scheduling, job checklists, the client hub and invoicing. As of October 6, 2026, that page doesn’t mention Maintenance Control Program records, test categories or AHJ inspections.
Can Jobber track elevator inspections?
It can store inspection checklists and photos on jobs, and its app fills out job forms offline. Jobber’s own pages don’t describe per-unit test due dates or overdue flags (a third-party marketplace app, AssetMinder, mentions service-due alerts), so check how you’d track each unit’s next test before you commit.
